The use of a letter system should be used alongside a range of parent and pupil preventative interventions and is intended to enable schools to continuously and consistently monitor and address poor attendance.
The system offers schools the opportunity to target non-attendance methodically and progressively up to and including the point at which a referral to the local authority may be necessary. The system is based on model letters that can be adapted by schools to be sent to parents when there are concerns about any emerging patterns of absenteeism.
Resources to navigate processes for "Support First", Non School Attendance, Penalty Notices, Pupil Support and other useful documents.
Penalty Notices - Letters and Request
PN/NSA - Final Letter17KB–word
Size: 17KBFile format: word
PN/NSA - Notice To Improve35KB–word
Size: 35KBFile format: word
PN/NSA - Penalty Notice Proforma43KB–word
Size: 43KBFile format: word
Penalty Notice Request23KB–word
Size: 23KBFile format: word
Non School Attendance (NSA) - Letters and Templates
NSA - 20 Day Absence Letter18KB–word
Size: 18KBFile format: word
NSA - Attendance Contract Template44KB–word
Size: 44KBFile format: word
NSA - Failure to adhere to Attendance Contract31KB–word
Size: 31KBFile format: word
NSA - Failure to attend Attendance Contract Meeting34KB–word
Size: 34KBFile format: word
NSA - Invite for Attendance Contract39KB–word
Size: 39KBFile format: word
NSA - Request for AS Involvement Form119KB–word
Size: 119KBFile format: word
Guidance for Schools and Families
Absence - Call Back - Prompt Sheet - Support for Schools39KB–word
Size: 39KBFile format: word
Attendance Codes - Sept 202575KB–word
Size: 75KBFile format: word
Deletion from School Register - Guidance for Schools30KB–word
Size: 30KBFile format: word
Generic Attendance Policy929KB–word
Size: 929KBFile format: word
Penalty Notices - Guidance for Parents45KB–word
Size: 45KBFile format: word
Support First - Road Map842KB–pdf
Size: 842KBFile format: pdf
Universal Translation Sheet128KB–pdf
Size: 128KBFile format: pdf
Single Absence Events (SAE) - Letters and Documents
SAE - Leave Agreed44KB–word
Size: 44KBFile format: word
SAE - Leave of Absence - No Request59KB–word
Size: 59KBFile format: word
SAE - Leave of Absence Request60KB–word
Size: 60KBFile format: word
SAE - Leave Refused55KB–word
Size: 55KBFile format: word
SAE- Leave Partial Agreement16KB–word
Size: 16KBFile format: word
Pupil Support
Attendance Mountain - Diagram for Parents and Pupils236KB–word
Size: 236KBFile format: word
Example of a Pupil Tracker - Excel100KB–excel
Size: 100KBFile format: excel
Return to School Check In35KB–word
Size: 35KBFile format: word
School Attendance Difficulties Rating Scale - Excel Score Sheet30KB–excel
Size: 30KBFile format: excel
School Attendance Difficulties Rating Scale - Word38KB–word
Size: 38KBFile format: word
Support First Approach - Getting Started - Letters and Documents
Support First - Absence Concern33KB–word
Size: 33KBFile format: word
Support First - Attendance Support with Reasonable Adjustments30KB–word
Size: 30KBFile format: word
Support First - Did Not Attend Meeting30KB–word
Size: 30KBFile format: word
Support First - Invite to Meeting20KB–word
Size: 20KBFile format: word
Support First - Parent Discussion Meeting Template31KB–word
Size: 31KBFile format: word
Support First - SAM Meeting - Parent Agreement Template64KB–word
Size: 64KBFile format: word
Support First - Sending Discussion Notes Letter27KB–word
Size: 27KBFile format: word
Training 2025-2026
Training Plan 25-2618KB–word
Size: 18KBFile format: word

