Accessibility statement for learntogether.peterborough.gov.uk

This website is run by Peterborough City Council. It is designed to be used by as many people as possible. The text should be clear and simple to understand. You should be able to:

change colours, contrast levels and fonts
zoom in up to 400% without the text spilling off the screen
navigate most of the website using just a keyboard
navigate most of the website using speech recognition software
listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

How accessible this website is

Parts of this website are not fully accessible. For example:

Some document attachments (see Accessible document policy further down the page)
Some coding needs improvement

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, please contact us and tell us:

The web address (URL) of the page content
Your name and email address
The format you need, for example, audio CD, braille, BSL or large print, accessible PDF

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please contact us.

Enforcement procedure

If you contact us with a complaint and you’re not happy with our response, please contact the Equality Advisory and Support Service (EASS).

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

Technical information about this website’s accessibility

Cambridgeshire County Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.

Some document attachments are not fully accessible
Some coded elements need improving

Non-compliance with the accessibility regulations

We are aware of a number of recurring issues on our website (for example, some images do not have a text alternative, so people using a screen reader cannot access the information. This fails WCAG 2.1 success criterion 1.1.1 (non-text content)).

We have started using SiteImprove to regularly review the accessibility of our site and are working through resolving the issues we identify. We aim to resolve issues by March 2024.

Content that’s not within the scope of the accessibility regulations

We have some third party documents uploaded on our website, these are often not part of our service delivery and often promotional materials, signposting and further information materials.

From May 2022 we have introduced a stricter inclusion policy for third party materials; we seek to link to the third party website rather than having their documents on our website.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018if they’re not essential to providing our services. For example, we do not plan to fix policy documents.

These older documents are now included as part of the review below.

Accessible documents policy

This policy explains how accessible the documents on the Cambs Learn Together website are. It covers PDFs, spreadsheets, presentations and other types of document.

Using our documents

The council publishes documents in a range of formats, including PDFs and spreadsheets.

We want as many people as possible to be able to use those documents. For example, when we produce a document we make sure to:

provide an HTML option where possible
tag headings and other parts of the document properly, so screen readers can understand the page structure
make sure we include alt text alongside non-decorative images, so people who cannot see them understand what they’re there for
avoid using tables, except when we’re presenting data
write in plain English

How accessible our documents are

New documents we publish and documents you need to download or fill in to access one of the services we provide should be fully accessible. However, we know that some of our older documents are not accessible. For example, some of them:

are just photocopies and are not marked up in a way that allows screen reader users to understand them
are not tagged up properly - for example, they do not contain proper headings
are not written in plain English

This mostly applies to our policy documents. These types of documents are exempt from the regulations, so we do not currently have any plans to make them accessible. But if you need to access information in one of these document types, you can contact us and ask for an alternative format.

Reporting accessibility problems with one of our documents

We’re always looking to improve the accessibility of our documents. If you find any problems not listed on this page or you think we’re not meeting accessibility requirements contact us.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about the accessibility of our documents

The council is committed to making our documents accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

The documents the council publishes are partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Making documents available in other languages

We do not provide documents translated into other languages on our website.

If you would like request a document in another language, please contact us and a translated version of a document may be provided where possible.

Non accessible content

The content listed below is non-accessible for the following reasons.

The majority of our older PDFs have one to three of the possible issues below

The image has no alternative presentation
The document is not tagged
The document is missing a language definition
The document contains no headings
The table has no table headings
The document has no bookmarks
The heading structure is incorrect
The form element does not have a label explicitly connected
The document is not machine readable

From April 2022 we are now reviewing all our older PDFs and seek to make them accessible or convert the content to HTML or remove them.

What we’re doing to improve accessibility

Accessibility improvements are carried out on a daily basis. We plan to identify and fix issues according to the timescales shown for each area above. The majority of issues that can crop up are fixed as they are discovered. Any issues requiring investigation or known longer term fix will be recorded in the section above ' Non-accessible content' and the timescales indicated.

Preparation of this accessibility statement

This website was and is currently being tested for compliance with the Web Content Accessibility Guidelines V2.1 level A and level AA, and these tests have been carried out internally. For the ongoing monitoring of accessibility issues we use SiteImprove. For detailed investigations and coding issues we use google dev tools and lighthouse, in consultation with our website developers.

This statement was prepared on 22 September 2020. It was updated on 30 March 2023.